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Posts Tagged: call center

A Few Simple Tips on How to Improve Phone Etiquette When Speaking With Customers

Posted October 14th, 2022

Tips to Improve Phone Etiquette When Speaking With Customers

As a customer care professional, you represent the front lines for your employer. You are the main human contact between the firm and its customers. As a result, your ability to handle difficult situations and deliver an excellent experience makes a big difference for your company — and for your career. There is a downside… Read more »

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